Home > How to > Missing our Newsletter? Check your Gmail tabs!

Missing our Newsletter? Check your Gmail tabs!

If you’re a Gmail user and you haven’t seen our newsletter in a few weeks, you might want to check out your new “tabs” to see if it’s been getting filtered! Gmail recently added a feature that is designed to make your inbox easier to manage by using different tabs to automatically organize your incoming mail into categories. There are some great resources out there on how to set up tabs and what they do.

However, this new organization can cause your newsletters to end up on the Promotions tab, rather than in the Primary mailbox. So, how do you get them to go straight to your inbox again?

Place email in Primary tab

There are a few different ways to make sure that emails from certain senders go to your Inbox as opposed to your Promotions or Updates tabs.

Drag and Drop

The easiest way to move an email in your inbox is to left-click and hold on the email to drag it from the Promotions tab over to the Primary tab.

Drag and drop email

Releasing the mouse drops the email into the newly selected tab. Once dropped, Gmail displays a yellow box asking if you want to make this change permanent. Click Yes to ensure that all messages with the same from address will appear in the Primary tab going forward.

Mark as permanent

Right-Click

Similar to the drag and drop option, you can right-click on the email in some browsers to bring up a list of options. Click the Move to tab option and select the tab you want to move the email to.

Move to tab

Selecting the tab moves the email and displays a yellow box asking if you want to make this change permanent. Click Yes to ensure that all messages with the same from address will appear in the Primary tab going forward.

Mark as permanent

So, there you have it! Follow these instructions and you should start seeing our weekly newsletter pop up in your Inbox again.

Want to learn more about Gmail tabs? Click here to read Google’s official help section on the subject.

Categories: How to
  1. December 23, 2013 at 9:36 pm

    Really good explanation.

  2. January 22, 2014 at 4:46 am

    Thanks for the heads up. I have been having this same issue and was not receiving the newsletter.

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