Home > Carpet Cleaning, Customer Service, Marketing, ServiceMonster Updates, Solutions > The Top 5 Reasons You STILL Don’t Use ServiceMonster

The Top 5 Reasons You STILL Don’t Use ServiceMonster

AvatarHaving served the industry for over a decade, we’ve talked with a lot of carpet cleaners and restoration business owners along the way. We have found that the vast majority of people who decide not to use ServiceMonster give us one of five common answers.

We think that none of these reasons are actually obstacles, as we have designed ServiceMonster to help carpet cleaning businesses grow and become more efficient no matter what “stage” they are in. Here are the top 5 reasons we hear from the “No’s” and the “Not-Right-Now’s,” along with our response.

1) It’s too expensive.

Is growing your business worth less than $80 per month? How about all of the time you’ll save by integrating your scheduling, billing, invoicing, and marketing? Even if $80 a month would put a strain on your budget, you can get ServiceMonster for FREE simply by referring one friend each month.

2) We’re a small company and we don’t need help keeping organized.

One question: how much of your time and attention does your current system require? With ServiceMonster, you can save a ton of time by automating all of your processes that would normally require paperwork. This makes tax season less stressful and frees up your after-hours life so you can focus on family, friends, and much-needed R&R. We also have a ton of owner/operator clients who swear by our FillMySchedule direct mail marketing service that sends out thank you and reminder cards to keep your clients coming back.

3) I already use free programs (Google calendar, etc.) that basically do the same thing.

Does Google Calendar tell you what type of jobs earn you the most money, or what day of the week you are most likely to sell protectant? Does it give you the power to send out thank you cards at the click of a button? Yes, there are free programs that can help you handle the basics of running a business. The difference is that ServiceMonster empowers you to grow your business.

4) Why pay a subscription for a software program? Shouldn’t I just have to pay for it once?

Because our software is cloud-hosted with a secure server that automatically protects and backs up your data, we need to charge our subscribers monthly. We are also constantly working to improve our platform to help our clients grow. When we develop an upgrade to our system, it goes out to all of our subscribers at no additional cost. Plus, you get unlimited training and support from our dedicated staff who know the software and are always here to help! Also, we do not lock our clients into any kind of contract, so if you are ever unsatisfied or need to cut costs, you can turn your subscription off without any complications.

5) We’ve heard great things about ServiceMonster. We’re just too busy right now to worry about learning a new program.

We built ServiceMonster so it could be learned quickly by people who are not computer experts. The vast majority of our clients are comfortable using our platform after only two one-hour training sessions. For people who require a little more assistance when it comes to new software, our support staff is more than happy to help. Don’t let a busy schedule prevent you from making the decisions that will help you grow your business!

So, let’s recap:

Unlimited free support. Unlimited free training. Free lifetime upgrades. No annual contracts. Powerful tools to help you grow your business.

What are you waiting for? Give us a call today at 888-901-3300 or click here to request a free demo!

  1. December 11, 2013 at 8:30 pm

    Is this software compatible with iMac?

    • December 11, 2013 at 8:50 pm

      YES! We are now fully compatible with Mac and all major internet browsers. 🙂

  2. December 18, 2013 at 8:12 pm

    We used your software in the past and loved it all except it did not synch well with quick books and we had big issues as a result. If this issue has been improved, please let us know.

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