Home > Headquarters, How to > IE Tab Makes Using ServiceMonster in Chrome & Firefox a Snap

IE Tab Makes Using ServiceMonster in Chrome & Firefox a Snap

Tired of not being able to access ServiceMonster in Google Chrome and Mozilla Firefox? We’re working on a cross-platform release, but in the meantime, here’s an (unsupported, unofficial) work-around.

If you’re a Windows user who wants to access ServiceMonster with Chrome:

1. Open Google Chrome and go to IETab.net (http://www.ietab.net).

2. Click on the Chrome icon that says “Get IE Tab for Chrome”.

3. A pop-up will open, with a blue button that says “Add to Chrome”. Click it.

4. Another pop-up will open, asking if you want to add “IE Tab”. Click “Add”.

5. IE Tab is now installed. You’ll see an Internet Explorer icon on the right top corner of your Chrome browser window. To access ServiceMonster, click the icon. An Internet Explorer browser window will open within your Chrome browser window. Use this to go to https://app.servicemonster.net/.

6. Enjoy! (Note: you may have to add https://app.servicemonster.net/ to your list of trusted sites in order for it to function properly.)

If you’re a Windows user who wants to access ServiceMonster with Mozilla Firefox:

1. Open Mozilla Firefox and go to IETab.net (http://www.ietab.net). Click on the Firefox icon that says “Get IE Tab 2 for Firefox”.

2. You’ll be re-directed to a page with a description of IE Tab 2 and a button that says “Add to Firefox”. Click the button.

3. Another pop-up will open, asking if you want to install IE Tab 2. Click “Install Now”.

4. A pop-up will appear, informing you that IE Tab 2 will be installed when you restart Firefox. It will give you the option to “Restart Now”. Click it.

5. Once Firefox is open again, right-click on the downward-pointing arrow on the far right side of the browser address bar. Select the “Customize” option.

6. A pop-up will appear, containing various icons. Scroll through the icons until you find the “IE Tab 2” icon. Drag this out of the pop-up and place it next to the browser address bar.

7. Left-click the “IE Tab 2” icon so that the Firefox icon appears, rather than the Internet Explorer icon. This means that you are now using Firefox in Internet Explorer mode. (If you want to switch back to Firefox mode, just left-click the icon until the Internet Explorer icon appears.)

8. Go to https://app.servicemonster.net/ and enjoy! (Note: you may have to add https://app.servicemonster.net/ to your list of trusted sites in order for it to function properly.)

Have fun!

Categories: Headquarters, How to
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